Politique de remboursement

Returns & Refunds Policy

Venturer Studios releases limited-edition, print-only works. Each print is produced to order, editioned, and allocated as part of a finite release.

For this reason, we do not accept returns or offer refunds for change of mind, incorrect size selection, or changes in preference after an order has been placed.

This does not affect any rights you may have under Australian Consumer Law.

Damaged, Defective Or Incorrect Orders

Please inspect your order as soon as it arrives.

If your print arrives damaged, defective, or you receive the wrong item, please contact Venturer Studios through the Contact page as soon as possible or within 7 days of delivery.

Please include:

• your order number
• clear photos of the print
• clear photos of the packaging
• a brief description of the issue

Once reviewed, if the issue is confirmed, Venturer Studios will arrange a replacement, refund, or other appropriate remedy in accordance with Australian Consumer Law.

Please keep the original packaging until the issue has been resolved, as it may be required for assessment.

Order Changes And Cancellations

Please check your order carefully before completing your purchase.

Once an order has entered production or an edition number has been allocated, we are unable to make changes or cancel the order.

If you notice an issue immediately after placing your order, please contact Venturer Studios through the Contact page as soon as possible.

Questions

For any questions about your order, please contact Venturer Studios through the Contact page.